Radius Bike Shop LLC is the sole owner of the information collected on www.RadiusBike.com.
We request information from the user on our order form. A user must provide contact information such as name, email and shipping address and financial information such as credit card number and expiration date. This information is used for billing purposes and to fill customers’ orders. If we have trouble processing an order, the information is used to contact the user.
For processing of payments, Radius Bike Shop LLC uses the services of American Express, Discover, MasterCard, Visa and PayPal. Each of these parties its own guidelines for collecting and managing customer profile information. We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone.
We store information that we collect through cookies, log files, clear gifs and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that outlines their viewing preferences. This profile is used to tailor users’ visits to our website, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate and gather broad, aggregate demographic information.
Radius Bike Shop LLC does not use third-party advertising on its website.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.
Aggregate Information (Non-Personally Identifiable)
We do not share aggregated demographic information with our partners and advertisers.
Radius Bike Shop LLC is PA-DSS v2.0 compliant. We take every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is encrypted Peer-to-Peer and meets or exceeds the PA-DSS v2.0 guidlines. When our order form asks users to enter sensitive information such as credit card number, that information is encrypted and is protected with the best encryption software in the industry, SSL. While on a secure page, such as our order form, the icon on the bottom right of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked or open, when users are just ‘surfing’. While we use SSL encryption to protect sensitive information on-line, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted within our offices. Only employees who need the information to perform a specific job, for example, our customer service representatives, are granted access to personally identifiable information.
Notification of Changes
If users have any questions or concerns regarding this statement, they should first contact Radius Bike Shop.